Category Archives: Marketing

In the fantastic Spike Jonze film “Her” a lonely man falls deeply in love with his smartphone’s operating system. We’re not at that point where love could blossom from conversations with a smartphone. Human to computer conversation isn’t quite a two-way street yet. However, with an increase emphasis on hands-free voice search on mobile devices that conversation channel is definitely a one-way street — with us doing all the talking.

Google recently announced that all Andoid powered devices will now respond to the hot word ‘Ok, Google’. Users can initiate a search, control, and carry out any device function by saying the magic words ‘Ok, Google’ first and then asking a question or command such as “Call mom” or “Find the nearest Honda dealership open past 7pm”.

It’s not out of the question to think that voice control/search will soon be the primary way users interact with their mobile devices. With mobile search consuming a larger part of the search traffic pie every year it’s important to prepare your paid search campaigns to deal with this new paradigm shift of how we interact with mobile devices.

Voice control conversational search is very different from traditional typed search queries. With a typed search query a user may search for something like this: “like new 2011 Chevy Malibu”. This same search query as a voice control search may sound very different, but have the same intention: “find me a 2011 Chevy Malibu with leather seats and less than 30,000 miles”.

With type searches we omit various keywords and the ordering of the words may not always have a natural, cognitive flow. The opposite is true for voice search with additional words such as “a”, “for”, and “me” inserted into the search query.

In paid search campaigns this can lead to misses on exact and phrase match keywords. The broad match keywords may cover this , but you may be missing additional context of the search query and may not present the best ad copy or landing page for the voice search query. This could affect metrics such as CTR, conversion rates, and onsite engagement for voice search query searchers. To target for mobile devices it’s important to take into account voice search queries. This mean creating specific ad groups and campaigns for long tail keyword terms that are conversational.

As our interaction with devices continue to evolve it’s important that our PPC strategies evolve along with it.

Millenials, those born after 1982, are often described as tech-savvy, educated, self-involved, socially connected (a product of coming to age during the social networking era), and impatient. At 80 million strong they make up the largest generation in U.S. History since the Baby Boomers. According to industry experts they carry as much as $170 billions annually in spending power. Car dealerships and automotive brands that can develop brand loyalty early are well positioned to reap a hefty portion of the millenial’s spending pie.

Selling a car to millenials is a lot different than selling to their parents. Here are two things that car dealerships can do to market to millenials.
 
Get On Social Media
For many millenials, their social network is the center of their lives. It’s the driving force that keeps them updated with their peers and the world around them. In fact, some millenials don’t make a move without consulting their social network. It’s important for car dealerships to develop a social presence. This means crafting social media content that is shareable and using social media as facilitator for communications with them.
 
Target Them Where They Spend Their Time
Millenials came of age in the era of personal computing and have fully embraced the era of the smartphone. It’s estimated that they spend as much as 8 hours a day consuming media through various devices. Whether it’s checking their e-mail on their desktop, texting their friends on their smart phones, or reading an article on their tablet; millenials spend a lot of time online. If car dealerships want to attract millenials, then they need to invest in their online presence. This means doing PPC advertising to drive traffic to their site, making sure the dealer website is SEO optimized so that it can be found on organic search results, and crafting a user friendly website that’s easy to navigate for both desktops and mobile devices.

Why not let Content Motive’s dealer marketing experts handle your social media and SEO marketing needs for you?